Banana Products warrants to the owner that this product is free from defects in material and workmanship for a period of 90 days from the date of the original purchase. If this product is defective when used as intended under normal conditions within the specified period, Banana Products will replace the product, send a replacement part or issue a refund (at our option) when the consumer provides a proof of purchase (either a bill of sale, receipted invoice, or other proof that the product is within the warranty period), along with a full description of the defect. The claim may be mailed to the address below or faxed to (512) 687-3499.
Banana Products, LLC 410 S. Congress Ave #1540 Austin, TX 78701
Phone: (512) 430-185, Monday – Friday, 10:00am – 5:00pm Central
Banana Products requests photo along with a copy of the receipt. Please upload the documents below.
Banana Products reserves the right to request that the defective product in question be shipped to Banana Products to verify the defect or to aid in quality control efforts. BANANA PRODUCTS MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, CONCERNING THE PRODUCT OR THE MERCHANTABILITY OR FITNESS THEREOF FOR ANY PURPOSE. This warranty does not apply to product that has been damaged as a result of improper maintenance, accident, other misuse or acts of God. IN NO EVENT SHALL BANANA PRODUCTS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.